Cancelling is how you unsubscribe and stop your Celesse subscription. It takes two taps. No reason and no phone call needed.
- Go to celesse.co/cancellation. You also find Cancel subscription at the bottom of the page, and under your initials > Subscription.
- If asked, tap Sign in and use the link we email you. We bring you back to the same page.
- Tap Confirm cancellation.
- Tap Yes, cancel.
You'll see "Your subscription has been cancelled" with the date your access ends, and we email you a confirmation.
What cancelling does
- Stops all future charges.
- You keep full access until the end of the period you paid for.
- Cancelling during a trial or an introductory period means the regular price is never charged.
- It doesn't refund past charges. For that, see How do I request a refund?. You can do both.
Can't sign in? Email support@celesse.co from your account email and ask us to cancel. We reply within one business day, process it within 7 days at the latest and confirm by email.
Bought on your phone? Celesse is web only, so there is nothing to cancel in Apple or Google settings.